Where do you ship from?
We ship from our warehouses located in US & China. So, please expect your items to be shipped separately(if you order more than one item).
Where do you you ship?
We are sorry that we only ship to US, Canada and UK during the COVID-19!
How long will it take to receive my order?
Order processing time 1-5 normal days before shipment.
Delivery time 3-15 normal days to US and 10-20 normal days to other countries.
However, due to the distance between countries, slow postal services, and shipping delays, especially COVID-19, it can sometimes take up to 1-2 month. It depends on what you have purchased/where you live, and the shipping restrictions of your country! You can contact us by email email@example.com for specific shipping times.
My order has not arrived yet? Even after you promised '1-2 Month' Why?
While some parcels can arrive early, some others may experience shipping delays, or you may live in a more isolated region from where we produce (China). If it does not arrive by 8 weeks upon ordering, we can help resend your order or refund guaranteed!
Is there any Delivery charges?
Due to the affection of COVID-19, shipping cost for some countries rises massively. Shipping charge is $11.99 to US, $3.99 to UK(UK clearance items are free shpping) and FREE to Canada on all orders with no minimum purchase!
How can I Track my order?
Within a week of ordering we will send you a tracking number to your email address.
If you still have any issue tracking your order, feel free to email us at firstname.lastname@example.org.